Business process change : : a business process management guide for managers and process professionals / / Paul Harmon ; foreword by Tom Davenport ; acquiring editor Andrea Dierna ; designer Russell Purdy.
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| Place / Publishing House: | Waltham, Massachusetts : : Elsevier,, 2014. 2014 |
| Year of Publication: | 2014 |
| Edition: | Third edition. |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (525 pages) |
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