Answer the call : : virtual migration in Indian call centers / / Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perez.
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| TeilnehmendeR: | |
| Place / Publishing House: | Minneapolis : : University of Minnesota Press,, [2013] |
| Year of Publication: | 2013 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (259 pages) |
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| LEADER | 01809nam a2200469 i 4500 | ||
|---|---|---|---|
| 001 | 5001538767 | ||
| 003 | MiAaPQ | ||
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| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 131122s2013 mnu ob 001 0 eng d | ||
| 020 | |z 9780816689392 | ||
| 020 | |a 9781452940380 |q (electronic bk.) | ||
| 035 | |a (MiAaPQ)5001538767 | ||
| 035 | |a (Au-PeEL)EBL1538767 | ||
| 035 | |a (CaPaEBR)ebr10797186 | ||
| 035 | |a (CaONFJC)MIL543020 | ||
| 035 | |a (OCoLC)862746020 | ||
| 040 | |a MiAaPQ |b eng |e rda |e pn |c MiAaPQ |d MiAaPQ | ||
| 043 | |a a-ii--- | ||
| 050 | 4 | |a HE8789.I4 |b C37 2013 | |
| 082 | 0 | |a 381/.1420954 |2 23 | |
| 100 | 1 | |a Carrillo Rowe, Aimee. | |
| 245 | 1 | 0 | |a Answer the call : |b virtual migration in Indian call centers / |c Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perez. |
| 264 | 1 | |a Minneapolis : |b University of Minnesota Press, |c [2013] | |
| 300 | |a 1 online resource (259 pages) | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 588 | |a Description based on online resource; title from PDF title page (ebrary, viewed December 6, 2013). | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Call center agents |z India. | |
| 650 | 0 | |a Call centers |x Social aspects |z India. | |
| 650 | 0 | |a Group identity |z India. | |
| 650 | 0 | |a Intercultural communication |z India. | |
| 650 | 0 | |a Transnationalism. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Malhotra, Sheena. | |
| 700 | 1 | |a Perez, Kim, |d 1962- | |
| 797 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1538767 |z Click to View |