Handbook of consumer behavior, tourism, and the internet / Juline E. Mills, Rob Law, editors.

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Bibliographic Details
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TeilnehmendeR:
Year of Publication:2004
Language:English
Online Access:
Physical Description:xvi, 314 p. :; ill.
Notes:"Co-published simultaneously as Journal of travel & tourism marketing, volume 17, numbers 2/3, 2004."
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Table of Contents:
  • section 1. Online travel consumer search behavior
  • section 2. Travel website user characteristics
  • section 3: Perception and quality of online lodging and travel brands
  • section 4. E-complaint behavior
  • section 5. Website design and development in travel and tourism
  • section 6. Website evaluation in hospitality and tourism.