Ten steps to ITSM success : : a practitioner's guide to enterprise IT transformation / / Angelo Esposito, Timothy Rogers.
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| Place / Publishing House: | Ely, Cambridgeshire : : IT Governance Publishing,, 2013. |
| Year of Publication: | 2013 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (255 pages) |
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| Bibliography: | Includes bibliographical references. |
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| ISBN: | 9781849284561 9781849284578 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Angelo Esposito, Timothy Rogers. |