Participants:
Zeithaml, Valarie A., [ VerfasserIn ];
Salas, Jim., [ VerfasserIn ];
Bitner, Mary Jo., [ VerfasserIn ];
Brown, Stephen Walter, 1943-, [ VerfasserIn ];
Salas, Jim., [ TeilnehmendeR ];
...
Published: 2014.
Superior document:
Service systems and innovations in business and society collection,
Other Authors:
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Salas,
Jim.,...
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