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James L. Heskett

James L. Heskett is an American academic. He is the UPS Foundation Professor of Business Logistics, Emeritus at the Harvard Business School. Provided by Wikipedia

Win from Within : : Build Organizational Culture for Competitive Advantage / / James Heskett.

Participants: Heskett, James, [ VerfasserIn, VerfasserIn ]; Kotter, John, [ MitwirkendeR, MitwirkendeR ]
Published: [2022]
Superior document: Title is part of eBook package: De Gruyter Columbia University Press Complete eBook-Package 2022

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What great service leaders know and do : : creating breakthroughs in service firm / / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger.

Participants: Heskett, James L., [ VerfasserIn ]; Sasser, W. Earl, [ VerfasserIn ]; Schlesinger, Leonard A., [ VerfasserIn ]; Sasser, W. Earl, [ TeilnehmendeR ]; Schlesinger, Leonard A., [ TeilnehmendeR ]
Published: 2015.

Links: Get full text