Customer value management : : some reflections and future trends / / Peter C. Verhoef.

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Place / Publishing House:Paderborn : : Ferdinand Schoningh,, [2012]
Ã2012
Year of Publication:2012
Language:English
Series:Nordrhein Westfalische Akademie der Wissenschafte - Ingenieur- und Wirtschaftswissenschaften
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Physical Description:1 online resource (28 pages).
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100 1 |a Verhoef, Peter C.,  |e author. 
245 1 0 |a Customer value management :  |b some reflections and future trends /  |c Peter C. Verhoef. 
264 1 |a Paderborn :  |b Ferdinand Schoningh,  |c [2012] 
264 4 |c Ã2012 
300 |a 1 online resource (28 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 0 |a Nordrhein Westfalische Akademie der Wissenschafte - Ingenieur- und Wirtschaftswissenschaften 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Customer relations  |x Management. 
650 0 |a Consumer satisfaction. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Verhoef, Peter C.  |t Customer value management : some reflections and future trends.  |d Paderborn : Ferdinand Schoningh, c2012   |h 28 pages   |k Nordrhein Westfalische Akademie der Wissenschafte - Ingenieur- und Wirtschaftswissenschaften   |z 9783506775504 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=6516305  |z Click to View